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A general model for assessment of change in professional practiceswhile shifting to tele-medicine

Bricon-Souf, Nathalie and Pingaud, Hervé A general model for assessment of change in professional practiceswhile shifting to tele-medicine. (2019) In: Multi Conference on Computer Science and Information Systems, International Conference on e-Health (MCCSIS), 17 July 2019 - 19 July 2019 (Porto, Portugal).

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Official URL: http://www.iadisportal.org/digital-library/a-general-model-for-assessment-of-change-in-professional-practiceswhile-shifting-to-tele-medicine

Abstract

Implementing telemedicine in a broad scale requires good practices recommendations. In this paper we are describing an assessment model proposed to assess changes in professional practices while shifting to telemedicine. Two dimensions are explored: the care process and the feelings experienced by the involved actors. We proposed a method based on knowledge framework and providing a qualification of the differences about practices and their impacts. Care process is represented through process modeling and helps analyzing practices before and after the introduction of telemedicine. A two dimensions matrix (effects/participants) identifies the impacts of such an operation. This work is performed in the context of a secondary care pilot study for elderly people that implements teleexpertise or teleconsultation. Process analyses highlight important variations according to the institutions and their actual organization of care. The introduction of telemedicine modified the involvement of the care team, lightened the travels for patient and needed reentering of data for health professionals. A matrix evaluation was built in order to ask professionals their experiences. The professional assertions analysis lead to propose 12 criteria highlighting the nature and the challenges emerging with this innovation

Item Type:Conference or Workshop Item (Paper)
Additional Information:IADIS: International Association for Development of the Information Society ; 978-989-8533-89-0
HAL Id:hal-02942301
Audience (conference):International conference proceedings
Uncontrolled Keywords:
Institution:French research institutions > Centre National de la Recherche Scientifique - CNRS (FRANCE)
Université de Toulouse > Institut National Polytechnique de Toulouse - Toulouse INP (FRANCE)
Université de Toulouse > Université Toulouse III - Paul Sabatier - UT3 (FRANCE)
Université de Toulouse > Université Toulouse - Jean Jaurès - UT2J (FRANCE)
Université de Toulouse > Université Toulouse 1 Capitole - UT1 (FRANCE)
Université de Toulouse > Institut National Universitaire Champollion - INU (FRANCE)
Laboratory name:
Funders:
Agence Régionale de Santé Occitanie (France)
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Deposited On:24 Aug 2020 14:23

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