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UX challenges in GDSS: An Experience Report

Sakka, Amir and Bosetti, Gabriela and Grigera, Julian and Camilleri, Guy and Fernandes, Alejandro and Zaraté, Pascale and Bimonte, Sandro and Sautot, Lucile UX challenges in GDSS: An Experience Report. (2019) In: 19th International Conference on Group Decision and Negotiation (GDN 2019), 11 June 2019 - 15 June 2019 (Loughborough, United Kingdom).

(Document in English)

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Official URL: https://doi.org/10.1007/978-3-030-21711-2_6


In this paper we present a user experience report on a Group Decision Support System. The used system is a Collaborative framework called GRoUp Support (GRUS). The experience consists in three user tests conducted in three different countries. While the locations are different, all three tests were run in the same conditions: same facilitator and tested process. In order to support the end-users. we teach the system in two different ways: a presentation of the system, and a video demonstrating how to use it. The main feedback of this experience is that the teaching step for using Collaborative tools in mandatory. The experience was conducted in the context of decision-making in the agriculture domain.

Item Type:Conference or Workshop Item (Paper)
Additional Information:Thanks to Springer editor. This papers appears in volume 351 of Lecture Notes in Business Information Processing (LNBIP) ISSN : 1865-1348 ISBN 978-3-030-21710-5 The original PDF is available at: https://link.springer.com/chapter/10.1007/978-3-030-21711-2_6
HAL Id:hal-02442024
Audience (conference):National conference proceedings
Uncontrolled Keywords:
Institution:French research institutions > Centre National de la Recherche Scientifique - CNRS (FRANCE)
Université de Toulouse > Institut National Polytechnique de Toulouse - Toulouse INP (FRANCE)
French research institutions > Institut national de Recherche en Sciences et Technologies pour l'Environnement et l'Agriculture - IRSTEA (FRANCE)
Other partners > Universidad Nacional de la Plata - UNLP (ARGENTINA)
Université de Toulouse > Université Toulouse III - Paul Sabatier - UT3 (FRANCE)
Université de Toulouse > Université Toulouse - Jean Jaurès - UT2J (FRANCE)
Université de Toulouse > Université Toulouse 1 Capitole - UT1 (FRANCE)
Laboratory name:
European Union : H2020-MSCA-RISE-2015 (Europe)
Deposited On:19 Dec 2019 11:46

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