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User Experience as a Parameter to Enhance Automation Acceptance: Lessons from Automating Articulatory Tasks

Bernhaupt, Regina and Manciet, François and Pirker, Michael User Experience as a Parameter to Enhance Automation Acceptance: Lessons from Automating Articulatory Tasks. (2015) In: 5th International Conference on Application and Theory of Automation in Command and Control Systems (ATACCS 2015), 30 September 2015 - 2 October 2015 (Toulouse, France).

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Official URL: https://doi.org/10.1145/2899361.2899376

Abstract

If automation in a system is accepted by users is depending on the perceived usefulness and ease of use of the system. How and if user experience has an effect on acceptance is less explored. Goal of this research was to investigate how user experience is changing when a system is automating articulatory tasks. To investigate this relationship we used a case study from the field of interactive television (TV), automating the task of transferring a movie from the TV to the tablet or providing automatically information on the tablet for the movie running on the TV. The automation was indicated for all the tasks by simply bringing a remote control close to the device. Results show that automation in articulatory tasks has a direct positive influence on the overall user experience (UX) and thus is a candidate to further enhance automation acceptance models.

Item Type:Conference or Workshop Item (Paper)
Additional Information:Thanks to ACM, Association for Computing Machinery. The definitive version is available at http://dl.acm.org This papers appears in ATACCS '15: Proceedings of the 5th International Conference on Application and Theory of Automation in Command and Control Systems ISBN: 978-1-4503-3562-1 The original PDF is available at: https://dl.acm.org/doi/10.1145/2899361.2899376
HAL Id:hal-02603681
Audience (conference):International conference proceedings
Uncontrolled Keywords:
Institution:French research institutions > Centre National de la Recherche Scientifique - CNRS (FRANCE)
Université de Toulouse > Institut National Polytechnique de Toulouse - Toulouse INP (FRANCE)
Université de Toulouse > Université Toulouse III - Paul Sabatier - UT3 (FRANCE)
Université de Toulouse > Université Toulouse - Jean Jaurès - UT2J (FRANCE)
Université de Toulouse > Université Toulouse 1 Capitole - UT1 (FRANCE)
Other partners > Ruwido (AUSTRIA)
Laboratory name:
Funders:
Ruwido Austria
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Deposited On:30 Apr 2020 14:55

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