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Smart city projects and improvement of public service supply chains

Aubourg, Gautier and Lamothe, Jacques and Galasso, François and Grabot, Bernard Smart city projects and improvement of public service supply chains. (2017) In: IESM 2017, 11 October 2017 - 13 October 2017 (Sarbrucken, Germany).

(Document in English)

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Official URL: http://www.iesm17.org/


The involvement in smart city initiatives is a key factor of changes in modern cities. It drives the integration of ICT, the development of collaborative behaviours, and the involvement of people in the life of the city. This paper is interested in the impact of such initiatives on the performance of public services and on the supply chains that provide these services. Based on the example of the Toulouse metropolis in France, it shows that smart city initiatives are becoming a vector for instilling continuous improvement in public services.

Item Type:Conference or Workshop Item (Paper)
HAL Id:hal-02389503
Audience (conference):International conference proceedings
Uncontrolled Keywords:
Institution:Université de Toulouse > Ecole nationale supérieure des Mines d'Albi-Carmaux - IMT Mines Albi (FRANCE)
Université de Toulouse > Institut National Polytechnique de Toulouse - Toulouse INP (FRANCE)
Other partners > Toulouse Métropole (FRANCE)
Laboratory name:
Deposited On:15 Nov 2019 14:50

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