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Conflicts in human operator - unmanned vehicles interactions

Dehais, Frédéric and Mercier, Stéphane and Tessier, Catherine Conflicts in human operator - unmanned vehicles interactions. (2009) In: the 13th International Conference on Human-Computer Interaction, 19 July 2009 - 24 July 2009, San Diego, United States (San Diego, United States).

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In the context of the supervision of one or several unmanned vehicles by a human operator, the definition and the dynamics of the shared authority among these agents is a major challenge. Indeed, lessons learned from modern aviation reveals that authority sharing issues between aircrews and on-board processes are remarkable precursors of air accidents (twenty accidents in the last twenty years). The analysis of these events highlights that the authority of the on-board processes is designed a priori and fails to adapt in case of conflict with the aircrew's actions. Moreover the poor design of the HMIs (e.g. : there is no dialogue between artificial and human agents) and the complexity of the interactions may lead the aircrews to lose situation awareness and to enter a perseveration syndrome. We present the basic concepts of an approach aiming at dynamically adjusting the autonomy of an agent in a mission relatively to its operator, based on formal detection of conflict. An experimental set-up is under construction to assess our hypotheses.

Item Type:Conference or Workshop Item (Paper)
Additional Information:The proceedings appear in the book : Engineering Psychology and Cognitive Ergonomics, Volume 5639, pp. 498-507, 2009. ISBN 978-3-642-02727-7
Audience (conference):International conference proceedings
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Institution:Université de Toulouse > Institut Supérieur de l'Aéronautique et de l'Espace - ISAE-SUPAERO (FRANCE)
French research institutions > Office National d'Etudes et Recherches Aérospatiales - ONERA (FRANCE)
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Deposited On:09 Apr 2009 14:19

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