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Modulating Workload for Air Traffic Controllers during Airport Ground Operations

Chua, Zarrin and Causse, Mickaël and Cousy, Mathieu and Andre, Fabien Modulating Workload for Air Traffic Controllers during Airport Ground Operations. (2015) In: The Human Factors and Ergonomics Society Annual Meeting, 26 October 2015 - 30 October 2015 (Los Angeles, United States).

(Document in English)

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Official URL: http://dx.doi.org/10.1177/1541931215591004


Evaluating future technology concepts for air traffic control ground operations requires exploration of work scenarios of differing complexities, i.e. scenarios that create more or less taskload for air traffic controllers. While the link between traffic load and workload has been well-characterized in the literature and is often the only complexity variable applied to validation studies, there are other operational events that can augment controller workload. Through a series of interviews and on-site observations of professional and student air traffic controllers, we defined seven general operational events that can be applied to all airport ground operations. We discuss the development of two scenarios of different workloads (average and hard) and their validation with air traffic controllers.

Item Type:Conference or Workshop Item (Paper)
Audience (conference):International conference proceedings
Uncontrolled Keywords:
Institution:Université de Toulouse > Ecole Nationale de l'Aviation Civile - ENAC (FRANCE)
Université de Toulouse > Institut Supérieur de l'Aéronautique et de l'Espace - ISAE-SUPAERO (FRANCE)
Laboratory name:
Deposited On:02 Nov 2016 17:02

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