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A Conceptual Framework for Social Business Process Management

Ariouat, Hanane and Hanachi, Chihab and Andonoff, Éric and Benaben, Frederick A Conceptual Framework for Social Business Process Management. (2017) In: 21st International Conference on Knowledge-Based and Intelligent Information & Engineering Systems (KES 2017), 6 September 2017 - 8 September 2017 (Marseille, France).

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Official URL: https://doi.org/10.1016/j.procs.2017.08.151

Abstract

Over the recent years, Business Process Management (BPM) paradigm has become more socially driven. The socialization of processes has become an unavoidable way to realize flexible processes by including means to improve collaboration, knowledge sharing and collective decisions. However, the majority of current proposed approaches are limited to the exploitation of social technologies (social networks, blogs, wiki...), without providing a coherent conceptual and reusable framework, independent from those technologies. This paper defines precisely the social dimension to be taken into account in BPM and recommends a set of models to structure the design and development of Social BPM. In addition, a social ontology has been developed with Protege 5.0 and rules for inferring knowledge and queries for exploiting it have been implemented with SWRL and SPARQL.

Item Type:Conference or Workshop Item (Paper)
Additional Information:Thanks to Elsevier. This papers appears in volume 112 of Procedia Compuer Science ISSN: 1877-0509 The definitive version is available at: https://www.sciencedirect.com/science/article/pii/S1877050917315089
Audience (conference):International conference proceedings
Uncontrolled Keywords:
Institution:French research institutions > Centre National de la Recherche Scientifique - CNRS (FRANCE)
Université de Toulouse > Ecole nationale supérieure des Mines d'Albi-Carmaux - IMT Mines Albi (FRANCE)
Université de Toulouse > Institut National Polytechnique de Toulouse - INPT (FRANCE)
Université de Toulouse > Université Toulouse III - Paul Sabatier - UPS (FRANCE)
Université de Toulouse > Université Toulouse - Jean Jaurès - UT2J (FRANCE)
Université de Toulouse > Université Toulouse 1 Capitole - UT1 (FRANCE)
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Deposited By: IRIT IRIT
Deposited On:12 Jun 2018 08:10

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