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Inconsistency recovery in Business Processes using a possibilistic WorkFlow net

Pereira de Rezende, Leiliane and Julia, Stéphane and Cardoso, Janette Inconsistency recovery in Business Processes using a possibilistic WorkFlow net. (2012) In: 31st International Conference of the Chilean Computer Science Society, SCCC 2012, 12 November 2012 - 16 November 2012 (Valparaiso, Chile).

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Official URL: http://dx.doi.org/10.1109/SCCC.2012.13

Abstract

In this paper, an approach based on WorkFlow nets and on possibilistic Petri nets is proposed to deal with non- conformance in Business Processes. Routing patterns existing in Business Processes are modeled by WorkFlow nets. To express in a more realistic way the uncertainty attached to human activities, possibilistic Petri nets with uncertainty on the marking and on the transition firing are considered. Combining both formalisms, a kind of possibilistic WorkFlow net is obtained. An example of inconsistency recovery at a process monitoring level due to human behavior in a “Handle Complaint Process” is presented.

Item Type:Conference or Workshop Item (Paper)
Additional Information:Published in: 31st International Conference of the Chilean Computer Science Society (SCCC), 2012, 12-16 Nov. 2012 ISSN : 1522-4902 Print ISBN: 978-1-4799-2937-5
Audience (conference):International conference proceedings
Uncontrolled Keywords:
Institution:Université de Toulouse > Institut Supérieur de l'Aéronautique et de l'Espace - ISAE-SUPAERO (FRANCE)
Other partners > Universidade Federal de Uberlândia - UFU (BRAZIL)
Laboratory name:
Département de Mathématiques, Informatique, Automatique - DMIA (Toulouse, France) - Modelisation et Architecture des Systèmes - MARS - IPSC
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Deposited By: janette cardoso
Deposited On:17 Apr 2014 09:57

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